Real time diagnostics Console
The SIP Sorcery console is available in the Silverlight client or by connecting using an SSH client to ssh.sipsorcery.com. The information displayed is the same for both. The SSH client will be slightly quicker than the Silverlight client as the SSH connections are synchronous whereas the Silverlight client retrieves the console messages by polling the SIP Sorcery server every second.
The purpose of the console messages is to provide informational messages about events for your SIP Sorcery account. In particular the sys.Log messages from your dial plan executions will be displayed allowing troubleshooting if something unexpected is happening.
When using the console a filter command can be entered to determine the type of messages that will be displayed. By default all messages are displayed and this can sometimes be overwhelming if an acocunt has a lot of SIP Providers registering or a lot of SIP Accounts using NAT keep-alives. Some common filter commands are listed below:
- event * - this is the default filter and will display all messages for a SIP Sorcery account.
- event 53 - only displays messages relating to dial plan call processing.
- event full - displays full SIP messages with a From header that matches your SIP Sorcery username.
- event full and request invite - restricts the full SIP messages to ACK, BYE, CANCEL and INVITE requests.
Hints
When using the SIP Sorcery ssh server the only authentication method supported is keyboard-interactive. Attempting to authenticate with a public key will cause the connection to be rejected. Some clients attempt to authenticate with a public key by default if one is present in the user's home directory. A handy command line option to force the openssh client to not use a public key is:
ssh username@sipsorcery.com -o PubkeyAuthentication=no
